Annual Managed IT & Network Services

We offer annual managed service contracts that cover all our core solutions, providing businesses with reliable, high-quality, and uninterrupted operations—without

the need to maintain an in-house technical team

Under this contract, TAHOORA provides both remote and on-site support, managing your entire infrastructure proactively to prevent issues before they impact your business.

Our managed services cover:

  • Network infrastructure (wired, wireless, and fiber)

  • VoIP systems

  • CCTV and video surveillance systems

  • Cloud and server infrastructure

By choosing our annual managed services, companies benefit from expert-level support at a significantly lower cost compared to hiring and maintaining internal

technical staff—while ensuring higher reliability, performance, and continuity.

What You Get

  • Annual support contract with defined service scope

  • Proactive monitoring and maintenance

  • Remote and on-site technical support when required

  • Reduced downtime and operational risk

  • Predictable annual costs and improved service quality

Our goal is to ensure your systems operate securely, smoothly, and without interruption, allowing you to focus on your business while we manage the technology

Our annual managed IT and network services are delivered with clearly defined SLA-based support contracts, available on both monthly and yearly terms. We

manage and maintain business networks using reliable infrastructure built with technologies from Cisco, MikroTik, Netgear, D-Link, TP-Link, and Ubiquiti (UniFi),

selected based on performance, scalability, and cost efficiency.

Our services include proactive network monitoring, performance optimization, fault prevention, and rapid issue resolution to ensure maximum uptime and business continuity. With continuous monitoring and structured support processes, we help businesses maintain secure, stable, and high-performing IT and network

environments without unexpected downtime.

You can submit your request via email or contact us on WhatsApp to discuss your requirements with the TAHOORA Team

FAQs

Do you offer SLA-based managed service contracts?

Yes, we provide SLA-based managed IT and network service contracts with clearly defined scope and response times, available on both monthly and annual terms, depending on business requirements.

Do you provide online monitoring for networks and systems?

Yes, we offer 24/7 online monitoring for network infrastructure, servers, and critical systems, allowing us to detect and resolve issues before they impact business operations.

What is included in your managed service contracts?

Our contracts include proactive monitoring, preventive maintenance, performance optimization, fault prevention, and both remote and on-site technical support to ensure uninterrupted operations.

Can the contract be customized based on our needs?

Absolutely. Our managed service contracts are fully customizable, covering only the services you require—whether network, IT, cloud, VoIP, or CCTV support.